1. Introduction
At PixGO Chat, we consider protecting our users' privacy as one of our top priorities. This privacy policy explains how we collect, use, and protect your personal data.
2. Data We Collect
While using PixGO Chat, we collect the following information:
- Account Information: Name, email address, phone number
- Profile Information: Profile picture, status message, biography
- Communication Data: Messages you send and receive
- Usage Data: Application usage statistics, online status
- Device Information: Device model, operating system, IP address
3. How We Use Your Data
We use the collected data for the following purposes:
- To provide and improve our services
- To personalize user experience
- To provide technical support
- Security and fraud prevention
- To fulfill our legal obligations
4. Data Security
We take the following measures to ensure the security of your data:
- End-to-End Encryption: All your messages are encrypted
- Secure Servers: Your data is stored on secure servers
- Access Control: Only authorized personnel can access the data
- Regular Security Audits: Our systems are audited regularly
5. Data Sharing
We do not share your personal data with third parties. We may only share data in the following cases:
- When you give explicit consent
- In case of legal obligation
- With our service providers (server, infrastructure services) - protected by confidentiality agreements
6. User Rights
Our users have the following rights:
- Right to Access: You can request access to your personal data
- Right to Rectification: You can request correction of incorrect data
- Right to Erasure: You can request deletion of your data
- Right to Object: You can object to data processing
- Data Portability: You can transfer your data to other platforms
7. Cookies and Tracking Technologies
We use cookies and similar technologies in our application to improve user experience. We use these technologies to remember your preferences and collect usage statistics.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from users under 13. If a parent or guardian notices that their child has provided us with personal information, please contact us.
9. Policy Changes
We may update this privacy policy from time to time. When there are significant changes, we will notify you with a notification in the application.
10. Contact
If you have any questions about our privacy policy, please contact us:
Email: privacy@pixgo.com